Page 35 - Wythenshawe Annual Report 2020

Change Challenge Opportunity
Living Well
We plan to work with tenants partners and community programmes to review what we offer and build on our strengths This
Great Places Smarter Business Some key business areas such as as customer contact culture and people data governance and and service design and and systems will be improved through new programmes which will focus on on value for money delivery capability and infrastructure will include a refocused set of service offers developed around tenants’
preferences We aim to improve the quality of estates and the efficiency and safety of people’s homes We also take our environmental responsibilities seriously and so will seek to lower
our carbon footprint and build sustainability into our plans Annual Report 2020 | 35