Page 2 - Wythenshawe Annual Report 2020
P. 2
Contents
“Thank you for playing your part in in helping us be the WCHG we aspire to be at the very heart of our community ”
Introduction from our Chair 03 Welcome to our new Executive Team 04
Board Members 06
Our response to the Coronavirus Pandemic 08
Our Social Impact 10
Continuous Growth 12 Development Strategy 12 Development Portfolio 13
Supporting Independence 14 Employment Support 14 Tenancy Support 16 Real Food 18 Volunteering 19 Youth Services 20
Customer Service 22 Keeping our residents safe 22 Repairs & Maintenance 23 Lowering our carbon footprint 24 Compliments & Complaints 26
Get Involved 28
How we Performed 30 Performance 30 Value For Money and Governance 32 Annual Accounts 33
Our new Corporate Plan 34 CEO’s Closing Comments 36
