Page 4 - Wythenshawe Life Newsletter – Winter 2020

page 4
COVID-19 – Impact on Our Services
WCHG wants to assure
you we are taking our
role in protecting you, our residents, our employees and the wider community very seriously.
We continue to review the way in which we deliver our services based on the latest guidelines and Government instructions.
For the latest updates and FAQ’s on our services visit our website – https://www.wchg.org.uk/wchg-faq and make sure you are following us on Twitter & Facebook.
Get the WCHG App
This is the best way to make contact
with us, pay your rent and order a repair, it can be downloaded via the App Store or Google Play – for more information visit https://www.wchg.org.uk/wchg-app
Rent
We know it is difficult at
the moment but you do
need to continue to pay
your rent. The best way
is through our websites, via
our tenant app or the phone.
For those reading this digitally – check out this video which details all the different ways you can pay your rent without leaving your home – (https://youtu.be/0C3MDPpS9Ng)
Contact Information
If you have changed your phone number or email address recently, please let us know by emailing us at customerenquries@wchg.org.uk or via our website on our contact us page, also by our: Facebook and Twitter pages. This will help to ensure you receive all communications as quickly as possible.
Our News www.wchg.org.uk
Have you downloaded
the
CHG App
Register your WCHG account to access key services such as:
Order a repair, check your repair history or book a Gas Service
Pay your rent, check your history or set up a Direct Debit
Report anti-social behaviour in your area
Get involved and help shape your services
Get help and advice on Universal Credit, Housing Benefit, Under Occupancy Calculator
Update your account details at any time
Visit our website for more details and download the app:
www.wchg.org.uk/wchg-app