Page 25 - WCHG Summary Social Impact Report 2021

Social Impact Report 2021
“A tenant whose laptop screen had had cracked had had been quoted £200 for for a a a a a a a a a a a a a repair After a a a a a a a a a a a a a quick search online I was able to to find a a a a a a a a a a replacement screen for for for just £26 which we ordered and and fitted for for her The laptop is is now fully repaired and and the tenant is is very happy ”
Managing a a a a a a tenancy and finances
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people supported with online Housing Benefit claims
The support provided includes completing online applications scanning and and uploading documents and and and obtaining copies of ID e e e e e e e g g g g g birth certificates passports and and driving licences Supporting the Chagossian community Wythenshawe is home to a a a a a community of people from the the the Chagos Islands The UK Foreign and and Commonwealth Office provided funding for the the purchase of 47 laptops to to to enable us us to to to deliver a a a a a a a a digital inclusion and employment support initiative specifically for this community This involved providing internet access training and one-to- one support Our Digital Inclusion Officer sourced laptops and and and and internet access checked and and and and tested all all the devices and and and and updated and and and and installed software The initiative helped to connect older Chagossian people who were isolated taught them them new skills and and provided them them with the the the confidence to to access online and and face-to-face digital sessions The project also aimed to provide a a a a a hub for members of the community across Greater Manchester to meet socialise learn new skills access training and and improve their health and and wellbeing 137
people supported with online Universal Credit applications 43
people supported with rehousing applications on on Manchester Move
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