High Rise Safety

Recent work

We have been busy on the high rise buildings making sure our residents are safe by installing fire alarms, checking for any gaps or issues in the structures, fitting sprinklers, renewing lifts in some of the blocks and carrying out soil stack works whilst also engaging fire safety professionals to assess the blocks and provide us with any necessary recommendations.

Product Recalls/Fire Safety - Urgent

Please note updated product recall information below that can cause fires or shock. Should you have any of these products, please contact the place you purchased it from to check on the model and to return.

What work is next

We continue to assess the integrity of materials used externally and internally via Fire Risk Assessments carried out by Fire Safety consultants and will put together programmes of work to carry out the recommendations.

High Rise Safety and Improvement Works

Fire Doors - High Blocks and Flats with communal areas

The fire door installations are almost complete, with over 1800 new fire doors installed to all high rise blocks and other flats with communal areas.

We would like to thank all our residents that have allowed us to fit these new fire doors, which help to maintain 'building safety' for those that live in our high rise and communal accessed blocks.

It is very important now that your door has been fitted, to look after it. Please do not drill into these doors or deface them in any way. If you are having issues or there are faults with your new door after it's been installed, these must be reported to our Repairs team as a priority.

There are still a few more to fit, then this element of work will be complete. Once again, 'thank you' for your co-operation whilst this work has been carried out.

Benchill, Brownley and Hollyhedge Courts

WCHG has now completed the first phase of the planned upgrades to the lifts of Hollyhedge, Benchill and Brownley Courts which include the major refurbishment of the two lifts in each of the three buildings.

Works include modifications to allow each lift to serve all floors, improve reliability, accessibility, energy efficiency and that they are provided with controls to support firefighters use in the event of emergency and evacuation.

The lifts which originally served the even floors are now in operation with these lifts now serving all floors. Work on the lifts which currently serve the odd floors will commence between October 2024 and March 2025.

Do you have any concerns?

If you would like to report any concerns you have as a tenant, resident or contractor, you can choose to report anonymously via the form below.

Report a safety concern

Everyone can play their part to keep your building safe, if you see or have a building safety concern please get in contact and let us know. Whether it's something that isn’t working how it should or someone acting irresponsibly, just fill out the form below and we will take care of the rest.

We will use this information, to assess what next steps we take to resolve any issues, please be as detailed as possible. Please be advised your information will be kept confidential.

Please be advised your referral can take up to 24 hours to process in working days and is not monitored over weekends. This is not a form to log emergency repairs/issues. Thank you.

High Rise Safety Form

Block*
Would you like to remain anonymous?
- Yes
- No
Date
MM slash DD slash YYYY
Name
First Last
Address
Street Address Address Line 2 ZIP / Postal Code
Email
Phone
Details of concern
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Read about keeping safe in your home on our Building and Fire Safety page.