Our publications
Our publications include our Corporate Plan, Annual Review, Resident Newsletters, Your Guides and our Fire Safety information. If you need this policy translated or in a more accessible format, please email our Equality, Diversity and Inclusion team or call 0300 111 0000.
Corporate Plan
- Corporate Plan 2023-26 (PDF)
- Corporate Plan Executive Summary 2023-26 (PDF)
- Corporate Plan 2023-26 Stakeholder Video (YouTube)
- Corporate Plan 2023-26 Appendices (PDF)
- Corporate Plan 2020-22 (Flipbook)
- Corporate Plan Executive Summary 2020-22 (PDF)
- Corporate Plan 2020-22 (YouTube Video)
Purpose & Principles
Annual Report
- Resident Annual Review 2023-24 (PDF)
- Customer Annual Review 2022-23 (PDF)
- Customer Annual Review 2022 (PDF)
- Annual Report 20/21 (Link)
- Annual Report 19/20 (PDF)
- Annual Report 18/19 (PDF)
- Annual Report 17/18 (PDF)
Value for Money
'WCHG News' - Customer Newsletter
- Issue 1 - WCHG News (PDF)
- Issue 2 - WCHG News (PDF)
- Issue 3 - WCHG News (PDF)
- Issue 4 - WCHG News (PDF)
- Issue 5 - WCHG News (PDF)
- Issue 6 - WCHG News (PDF)
- Issue 7 - WCHG News (PDF)
- Issue 8 - WCHG News (PDF)
- Issue 9 - WCHG News (PDF)
- Issue 10 - WCHG News (PDF)
- Issue 11 - WCHG News (PDF)
- Issue 12 - WCHG News (PDF)
- Issue 13 - WCHG News All Neighbourhoods Edition (PDF)
- Issue 13 - WCHG News Baguley and Newall Green Edition (PDF)
- Issue 13 - WCHG News Brooklands, Royal Oak, Northern Moor and Northenden Edition (PDF)
- Issue 13 - WCHG News Crossacres, Sharston and Peel Hall Edition (PDF)
- Issue 13 - WCHG News Poundswick, Brownley Green and Benchill Edition (PDF)
- Issue 13 - WCHG News Woodhouse Park and Moss Nook Edition (PDF)
- Issue 14 - WCHG News (PDF)
Leaseholder News
Resident Involvement News
Building Safety/Fire Safety Leaflets
- Your Guide to Building Safety - Bagnall Court (PDF)
- Your Guide to Building Safety - Benchill Court (PDF)
- Your Guide to Building Safety - Birch Tree Court (PDF)
- Your Guide to Building Safety - Brookway Court (PDF)
- Your Guide to Building Safety - Brownley Court (PDF)
- Your Guide to Building Safety - Edwards Court (PDF)
- Your Guide to Building Safety - Hollyhedge Court (PDF)
- Your Guide to Building Safety - Moorcot Court (PDF)
- Your Guide to Building Safety - Westview Court (PDF)
- Your Guide to Fire Safety - Frank Price Court (PDF)
- Your Guide to Fire Safety - Ken Collis Court (PDF)
- Your Guide to Fire Safety - Low Rise / Cottage Flats (PDF)
- Your Guide to Fire Safety - V135 (PDF)
- Fire Safety Leaflet - Fire Doors Oct 2018 (PDF)
High Rise Fire Risk Assessments
- Fire Risk Assessment - Bagnall Court - June 2024 (PDF)
- Fire Risk Assessment - Benchill Court - June 2024 (PDF)
- Fire Risk Assessment - Birch Tree Court - June 2024 (PDF)
- Fire Risk Assessment - Brookway Court - June 2024 (PDF)
- Fire Risk Assessment - Brownley Court - July 2024 (PDF)
- Fire Risk Assessment - Edwards Court - June 2024 (PDF)
- Fire Risk Assessment - Hollyhedge Court - July 2024 (PDF)
- Fire Risk Assessment - Moorcot Court - June 2024 (PDF)
- Fire Risk Assessment - West View Court - June 2024 (PDF)
- Fire Risk Assessment - V135 - January 2024 (PDF)
If you live in a low rise WCHG property that has communal areas and you want a copy of the current fire risk assessment, please contact us on 0800 633 5500 / 0300 111 0000 and ask to speak to our facilities department who will send you a copy of the most recent fire risk assessment.
Your Guides
- Aids & Adaptations - Your Guide (PDF)
- Asbestos Leaflet - Your Guide ( PDF)
- Concessionary Services - Your Guide (PDF)
- Customer Care Standards -Your Guide (PDF)
- Damp and Mould (PDF)
- Dealing With ASB & Hate Crime - Your Guide (PDF)
- Ending Your Tenancy - Your Guide (PDF)
- Feedback - Your Guide (PDF)
- Home Security Cameras and Video Doorbells - Your Guide (PDF)
- Housing For Older People - Your Guide (PDF)
- Lettings Standards - Your Guide (PDF)
- Looking After Your Home - Your Guide (PDF)
- Mobility Scooters - Your Guide (PDF)
- Paying Your Rent & Money Management - Your Guide (PDF)
- Repairs - Your Guide (PDF)
- Resident Involvement - Your Guide (PDF)
- Support Services - Your Guide (PDF)
- Tackling Domestic Abuse - Your Guide (PDF)
- Transfering To Another WCHG Property - Your Guide (PDF)
- Water Management and Legionella - Your Guide (PDF)
- When a Tenant Dies - Your Guide (PDF)
- Your Tenancy Agreement - Your Guide (PDF)
Gender Pay
- Gender Pay Gap Report 2024 (PDF)
- Gender Pay Gap Report 2023 (PDF)
- Gender Pay Gap Report 2022 (PDF)
- Gender Pay Gap Report 2021 (PDF)
- Gender Pay Gap Report 2020 (PDF)
- Gender Pay Gap Report 2019 (PDF)
- Gender Pay Document 2018 (PDF)
- Gender Pay Gap Data Analysis 2017 (PDF)