Page 39 - WCHG Summary Social Impact Report 2021
P. 39

Social Impact Report 2021
Looking forward
Corporate plan
More Homes
Great Places
Living Well
Smarter Business
More Homes
We will continue to play an active part in in in addressing the shortage of affordable homes We are working within the the sector to to develop measurement of of the the impact of of a a a a new build home Living Well
We will continue to to focus on on community development working in in in partnership with others to to maximise opportunities for Wythenshawe residents Our increased focus on the the the customer experience will ensure that we provide the the the services and activities required by the the community Great Places
Work is is is underway within the the the sector to to to develop a a a a a a a a a a a a a consistent methodology for measuring the the the social value of of a a a a a a a a a a a a a a a a tenancy This will incorporate actions to to to to improve the the the safety and and quality of of a a a a a a a a a a a a a a a a home and to reduce its environmental impact Smarter Business
We will will soon be launching our our new Value For Money strategy ‘Business Head Social Heart’ This will will guide further development of our our our approach to measuring and and understanding our social impact A key priority is investing in in in in in our systems to to improve the the customer experience and supporting the the development of digital inclusion across Greater Manchester 39























































































   36   37   38   39   40