What Our Customers Say About Us

Some examples of what our customers are currently saying about us and our services.

Property Maintenance

• 'The tradesman was professional and the standard of work is some of the best plastering I've ever seen! Five stars for this plasterer. He is the best. Thank you!'
• 'Plumber came out to fix toilet issue but fixed shower as well before he left. He didn't have to do this and I appreciate it a lot, he did a great job!'
• 'The gas operative was friendly, competent employee, got the check done in a timely manner and talked me through the stuff he was doing as well as replacing the batteries in my thermostat without asking and helping me with any enquiries I had. He's a credit to WCHG and deserves recognition for it!'

Customer Hub

• 'The Hub advisors are so helpful and sorted out my heating problem and I wanted to make sure they are recognised. If they are ever in the Gardeners Arms, I will buy them a drink!'
• The receptionist was kind, patient and took her time to get to the bottom of my rehousing enquiry!'
• 'What a lovely lady the Customer Hub advisor was and so helpful. The customer service provided was fantastic and she went the extra mile to help me when I was close to becoming in distress.'

Grounds Maintenance

• The Grounds Maintenance team get a 5 star rating for today's garden maintenance. They are amazing and deserve lots of praise.'
• 'Gardeners attended on the date agreed and have done a great job!'

Income Team

• Thanks to the Financial Inclusion Officer for being a brilliant help. It's been a long and complex process that you have helped finally put a shining light on.'