Policies and Strategies
Our policies and strategies are listed below, most are available as downloadable documents (pdf) and some are available to read on a web page. If you need this policy translated or in a more accessible format, please email our Equality, Diversity and Inclusion team or call 0300 111 0000.
- Allocations Policy - September 2022 (pdf)
- Asbestos Management Policy - September 2023 (pdf)
- ASB Policy - September 2023 (pdf)
- Asset Management Strategy - September 2022 (pdf)
- Assisted Gardening Policy - July 2024 (pdf)
- CCTV Policy - January 2024 (PDF)
- Community and Neighbourhood Development Strategy - July 2023 (pdf) / Community and Neighbourhood Development Strategy simplified version
- Community Safety Strategy - 2023-2026 (pdf)
- Complaints Policy April 2024
- Corporate Debt Policy - January 2020 (pdf)
- Customer Conduct Policy - April 2024 (pdf)
- Damp and Mould Policy - January 2023 (pdf)
- Data Protection Policy - July 2023 (pdf)
- Data Retention Policy - January 2020 (pdf)
- Development Strategy 2020-2025 (pdf)
- Domestic Abuse Policy - October 2022 (pdf)
- Domestic and Passenger Lift Policy - January 2023 (pdf)
- Electrical Safety Management Policy - July 2024 (pdf)
- Empty Homes Policy - May 2023 (pdf)
- Environmental Services Policy - September 2023 (pdf)
- Equipment and Adaptations Policy - January 2023 (pdf)
- Fire and Building Safety Management Policy - May 2023 (pdf)
- Garden Boundary and Fencing Policy - August 2023 (pdf)
- Gas Maintenance and Safety Management Policy - July 2024 (pdf)
- Good Neighbourhood Management Policy - September 2024 (pdf)
- Guidance Notes for Succession - April 2024 (pdf)
- Hate Crime Policy - September 2023 (pdf)
- Health and Safety Policy - November 2021 (pdf)
- Hoarding Policy - March 2023 (pdf)
- Legionella Management Policy - January 2023 (pdf)
- Living and Ageing Well Strategy - May 2024 (pdf)
- Living Well Fund Policy - 2024-2027 (pdf)
- Mutual Exchange Procedure - April 2024 (pdf)
- Rent & Service Charge Setting Policy - January 2023 (pdf)
- Repairs and Maintenance Policy - July 2024 (pdf)
- Resident Involvement Strategy - November 2023 (pdf)
- Safeguarding Policy - July 2023 (pdf)
- Slavery & Human Trafficking Statement 2023 (web page)
- Talent Acquisition Policy & Procedure - September 2021 (pdf)
- Tenancy Management Policy - July 2024
- Tenancy Fraud Policy - July 2024
- Value for Money 'Business Head/Social Heart' VFM Strategy 2021-2024 (pdf)
- Wyth Everyone Strategy 2023-2026